Last Updated: 05/10/2025
1. Introduction
Welcome to montishuk.com (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website and services. By accessing or purchasing from montishuk.com, you agree to be bound by these Terms. If you do not agree, you must not use our website or place an order.
2. Business Information
montishuk.com operates from London, England. We sell physical goods and ship both domestically and internationally.
Our contact details:
Email: contact@montishuk.com
3. Orders and Acceptance
All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion, including where product availability, pricing errors, or payment verification issues occur.
A contract between you and montishuk.com is formed only when payment has been received and a confirmation email has been issued.
4. Prices and Payment
All prices are displayed in GBP (£) unless stated otherwise.
We accept PayPal and other free-to-use payment methods.
We are not responsible for any third-party transaction fees or conversion rates applied by your payment provider.
5. Shipping and Delivery
Orders are typically dispatched within three (3) working days of payment confirmation.
We use Evri and Royal Mail for delivery. Estimated delivery times are 2–5 working days for domestic orders.
International delivery times vary depending on destination and customs clearance. We are not liable for any customs delays or import duties.
6. Returns and Refunds
You may return goods within 14 days of receipt for a full refund, provided items are unused, undamaged, and in their original packaging.
To initiate a return, you must contact us at contact@montishuk.com with your order number and reason for return.
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
No exchanges are offered. Refunds are processed to the original payment method within a reasonable period after inspection.
7. International Orders
International customers are responsible for all applicable customs duties, taxes, and import fees.
We are not responsible for any delays or costs resulting from customs clearance procedures.
8. User Obligations
You agree not to use our website for any unlawful purpose or to infringe on the rights of others.
We reserve the right to restrict or terminate access to our site for any misuse or violation of these Terms.
9. Intellectual Property
All content on montishuk.com, including text, graphics, logos, images, and code, is the intellectual property of montishuk.com or its licensors and is protected under applicable copyright and trademark laws.
You may not copy, reproduce, or distribute any part of our website content without written consent.
10. Limitation of Liability
To the maximum extent permitted by law, montishuk.com shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
Our total liability for any claim arising from your use of our website or purchase of goods shall not exceed the price paid for the product in question.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of London, England.